Privacy Policy

Effective Date: April 1, 2026

Label-Badge-Manager (“we,” “us”) — a Shopify app that helps merchants create, schedule, and show product labels and badges on the storefront (including via theme app extension and synced product data).

1. Information We Collect

Shopify store & OAuth: When you install the app, we receive your shop domain and session data (access tokens and granted scopes) needed to call the Shopify Admin API on your behalf. Online session records may include staff profile fields supplied by Shopify (for example name or email).
Shop & billing: We store your shop’s plan tier, billing status, subscription identifiers, and related flags to sync with Shopify Billing and enforce plan limits.
Label and badge configuration: We store the display rules you configure in the app (names, triggers such as discounts or inventory, styling, scheduling, product and collection selections, links, and status). This is merchant-controlled content about how labels and badges should appear.
Product sync data: The app is installed with read_products and write_products. We read product data from the Admin API (for example identifiers, handles, pricing, inventory, and tags) to evaluate rules and to maintain internal mappings of which products are associated with which rules for storefront rendering. We use write access only when a feature needs to update product data in Shopify. We do not use catalog data to build profiles of individual buyers.
Themes: With read_themes, we access theme information as needed to support app embed and theme-related integration.
Usage metrics: We may store aggregate usage per shop (for example monthly impression counts for labels and badges), not linked to identifiable customers.
End-customer personal data: We do not collect or store personal information about your store’s customers for our own purposes. Mandatory Shopify compliance webhooks are implemented; customer-specific export or erasure requests are acknowledged accordingly when we hold no customer-linked records.

2. How We Use Information

Provide the admin experience, rule engine, product matching, storefront display behavior, and related Shopify API operations.
Verify active subscriptions, apply plan limits, and react to subscription updates from Shopify.
Operate hosting and security (logging, abuse prevention) and respond to support requests.
Honor Shopify’s mandatory privacy webhooks (customers/data_request, customers/redact, shop/redact).

3. Data Storage & Retention

Data is stored in the database and infrastructure configured for this app (for example PostgreSQL). We retain session, shop, billing, rule, sync, and usage records only as needed to run the service. When you uninstall, we remove OAuth sessions for that shop. After uninstall, Shopify sends a shop/redact webhook; we then delete remaining app-held data for that shop, including display rules, product-to-rule sync rows, usage records, shop records, and any remaining sessions, to the extent we hold them.

4. Sharing Data

We do not sell your data. We may use trusted subprocessors (for example hosting and email) that process data only to operate the app. Shopify processes data as the platform provider under Shopify’s terms and policies.

5. Your Rights

Depending on your region, you may have rights to access, correct, or delete personal data we hold about you as a merchant or staff user. Contact us at support@label-manager.erg.st, or use the support channel listed on the Shopify App Store listing. Uninstalling the app clears access tokens from our side and triggers Shopify’s shop data erasure flow for remaining merchant-associated records we store for that shop.